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Post-Sales & Support

Post-sales & support help to build customer loyalty & satisfaction. Providing excellent customer service after a sale can lead to repeat business & positive word-of-mouth referrals.

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PwC found that 73% of customers point to customer experience as an important factor in their purchasing decisions.

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Having a well drawn out onboarding & handoff process ensures that the expectations set during the sale are continued over & maintained once the client is acquired.

 

Growth Frontier will help implement the processes necessary for a smooth transition from lead to prospect to client as well as helping you retain your customers & preventing churn. 

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Develop strategies for post-sale support & customer success

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Collect feedback to continually improve products & services

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Implement processes for customer handoff & onboarding

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Sales Strategy & Planning

"Only 47% of companies have generally aligned sales & marketing teams. It is due to this lack of strategy that companies fail"

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